Frequently Asked Questions
General
We are not responsible to the subscriber for self-inflicted service disruptions, including but not limited to improperly wired connections, configuration changes, physical damage, or interfering equipment. If during an appointment our technician determines service was not disrupted or was disrupted as a result of subscriber activity, the subscriber will be charged $60 for the appointment.
Also charges will apply if equipment is not returned on time and in good condition.
Please see below for pricing:
$25 Remote
$25 each for HDMI & network cables
$40 HD Cable box
$60 DVR Cable box
$100 CPE
Internet/Wi-fi
We are not responsible to the subscriber for self-inflicted service disruptions, including but not limited to improperly wired connections, configuration changes, physical damage, or interfering equipment. If during an appointment our technician determines service was not disrupted or was disrupted as a result of subscriber activity, the subscriber will be charged $60 for the appointment.
Also charges will apply if equipment is not returned on time and in good condition.
Please see below for pricing:
$25 Remote
$25 each for HDMI & network cables
$40 HD Cable box
$60 DVR Cable box
$100 CPE